Cisco Unity Fundamentals

Cisco Unity is the official unified messaging solution for the Cisco
Architecture for Voice, Video, and Integrated Data (AVVID) and
complements the full range of Cisco IP-based voice solutions, including
Cisco CallManager and Cisco Personal Assistant.

Cisco Unity Fundamentals
provides design and administration goals for migrating from PBX to
Cisco IP Telephony, as well as working in a mixed PBX/Cisco IP
Telephony environment. You will learn about the transition from the
traditional model, with separate architectures for voice-mail and
e-mail systems, to supporting unified messaging: e-mail, voice, and fax
messages delivered to a single inbox. You will also discover common
troubleshooting solutions, such as performance monitoring and the
importance of data collection for predicting future system
requirements.

Cisco Unity Fundamentals begins by
introducing the engineering aspects of Cisco Unity and then moves
quickly into the hardware and software platforms. Part I focuses on the
administration of Cisco Unity, describing the features, general setup,
and global settings. Part II describes installation and discusses
various types of integration with Cisco CallManager and other telephone
systems, including Session Initiation Protocol (SIP) proxy. Part II
also delves into networking with other voice-messaging systems. After
reading Cisco Unity Fundamentals, you will understand the system,
configuration, and on-going maintenance issues associated with a
successful Cisco Unity deployment.

This book is part of the
Cisco Press Fundamentals Series. Books in this series introduce
networking professionals to new networking technologies, covering
network topologies, example deployment concepts, protocols, and
management techniques.

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