Get the Skills You Need to Excel in Your New Career - Amacom

Every day, people are promoted into the ranks of management . . . even if they never intended to become managers. They agree to their new responsibilities either to stay employed or to make more money. It is a universal phenomenon. But for these “accidental managers,” it makes more sense to manage well than to manage badly, and this book tells them how.

Using examples and real-life case studies, The Accidental Manager gives readers the tools they need to make the most of their situation, showing them how to:

� Develop their people by having them work on their own and with others

� Actively listen in order to build trust and increase communication

� Give positive and constructive feedback to keep employees on track

� Motivate by providing the best possible environment for each team member

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