Analyzing and Designing Documents for Business Informatics and Web Services- MIT Press

Much of the business transacted on the Web today takes place through
information exchanges made possible by using documents as interfaces.
For example, what seems to be a simple purchase from an online
bookstore actually involves at least three different business
collaborations — between the customer and the online catalog to select
a book; between the bookstore and a credit card authorization service
to verify and charge the customer’s account; and between the bookstore
and the delivery service with instructions for picking up and
delivering the book to the customer. Document engineering is needed to
analyze, design, and implement these Internet information exchanges.
This book is an introduction to the emerging field of document
engineering.


The authors, both leaders in the development of document engineering
and other e-commerce initiatives, analyze document exchanges from a
variety of perspectives. Taking a qualitative view, they look at
patterns of document exchanges as components of business models;
looking at documents in more detail, they describe techniques for
analyzing individual transaction patterns and the role they play in the
overall business process. They describe techniques for analyzing,
designing, and encoding document models, including XML, and discuss the
techniques and architectures that make XML a unifying technology for
the next generation of e-business applications. Finally, they go beyond
document models to consider management and strategic issues — the
business model, or the vision, that the information exchanged in these
documents serves.





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