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Customer ONCE, Client FOREVER: 12 Tools for Building Lifetime Business Relationships

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  • In: Business eBooks, Doing Business
  • Author : Pachino
    • 1 vote, average: 1 out of 51 vote, average: 1 out of 51 vote, average: 1 out of 51 vote, average: 1 out of 51 vote, average: 1 out of 5

    By: Richard A. Buckingham
    Publisher: Kiplinger Books
    ISBN: 0938721828


    A presentation of all of the necessary steps businesses should take in order to ensure that their clients keep coming back. A guide to being the best at customer service, with an emphasis on fostering repeat business and customer referrals. Twelve tools for maintaining and strengthening customer relationships.

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