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Videos: 58
Demonstrations: 64
Simulations: 99
Fact Sheets: 63
Exam Questions: 191
Exams: 39

Teracom's Understanding Voice over IP VoIP training course is geared for non-technical professionals needing to understand VoIP: jargon and buzzwords, concepts and components, protocols, technologies and architecture choices, why and how an organization would implement VoIP. Totally up to date - the course has been updated again with updated vendor information and applications enabled by SIP and VoIP including presence and group communications.

Taking this course, you will build the solid foundation necessary to intelligently discuss, compare, evaluate and understand VoIP technologies, products and implementation choices. You 'll learn concrete ways VoIP saves money and improves service, and how to apply it in your organization. Here's what you'll get:

A clear, structured understanding of VoIP systems, components, standards, jargon and buzzwords, from codecs to softswitches to SIP and IP call flow and everything in between

The CCNA® credential represents a basic knowledge of networking and Cisco® technology. With the CCNA® Series from LearnKey, candidates pursuing the two-exam option for certification prepare for both required tests, the Introduction to Cisco® Networking Technologies exam (INTRO) and the Interconnecting Cisco® Networking Devices exam (ICND). Expert instructor Michael Storm covers all Cisco® exam topics for both tests. At the conclusion of this series, you will be prepared to pass the INTRO and ICND exams required to complete the two-exam option for CCNA® certification. Cisco ® CCNA Series(Exam640-801) Michael Storm

Benefits

• Enhance career opportunities with CCNA® Certification.
• Demonstrate confidence in your abilities to employers and clients.
• LearnKey courses have a proven first time exam pass rate.

9 CDs

The Exchange Server 2003 Design course from LearnKey prepares IT professionals to analyze business messaging requirements and design an appropriate Exchange Server 2003 messaging infrastructure. Expert instructor Aaron Spurlock takes you through analysis and design of Active Directory integration, Exchange Server 2003 infrastructure, routing topology and security. Your working knowledge of networking principles and Internet protocols or experience with Windows Server 2003 will put you on the path to a successful experience and prepare you for MCP exam 70-285. Exchange Server 2003 Design Aaron Spurlock.

Benefits

The Windows XP Troubleshooting Desktop Applications course from LearnKey prepares candidates for one of two core exams required to achieve Microsoft Certified Desktop Support Technician (MCDST) certification. Expert instructor Tom Carpenter shows candidates how to configure and troubleshoot problems with Microsoft applications including Office, Internet Explorer and Outlook. Candidates also learn to configure application connectivity and security, and to resolve problems with application usability and customization.

2 CDs

The Windows Server 2003 Security Design course from LearnKey prepares you with the knowledge and skills needed to analyze business requirements for a secure network infrastructure and design a security solution that meets those requirements. Expert instructor Tom Carpenter demonstrates how to create conceptual, logical, and physical designs for network infrastructure security. At the conclusion of the course, you will be prepared to pass the MCP exam 70-298, Designing Security for a Microsoft Windows Server 2003 Network.

Benefits

 • This course meets all Microsoft exam 70-298 objectives.
 • Build on current abilities and increase your IT credibility.
 • Information security skills are in demand throughout the world.

4 CDs