In order to stay competitive, modern businesses need to adopt an enterprise information system or an integrated IT platform that operates on an always-on basis in order to remain resilient, continuous, operational, adaptive, and responsive in this increasingly competitive and changing business environment.

Always-On Enterprise Information Systems for Business Continuance: Technologies for Reliable and Scalable Operations provides an in-depth and scientifically-based analysis of always-on enterprise information systems. Valuable to academicians, researchers, and practitioners, this advanced publication identifies methodological frameworks for designing and developing efficient systems and effective strategies for always-on implementation.

Table of Contents:
Chapter I: IT Governance and IT Risk Management Principles And Methods For Supporting “Always-On” Enterprise Information Systems
Chapter II: Risks Evaluation and IT Audit Aspects of Business Intelligence Solutions
Chapter III: Collaborative Systems for Decision Making for Disaster Preparedness and Response
Chapter IV: Principles And Experiences: Designing and Building Enterprise Information Systems
Chapter V: Optimization Of Enterprise Information System Through A “User Involvement Framework in Learning Organizations”
Chapter VI: Always-On Enterprise Information Systems With Service Oriented Architecture And Load Balancing
Chapter VII: Challenges of Data Management in Always-On Enterprise Information Systems
Chapter VIII: Continuous Database Availability
Chapter IX: Some Aspects of Implementing Always-on IT-solutions and Standards in Banking Sector: The Case of Croatia
Chapter X: Making Retail Firm’s Procurement Leagile: A Conceptual Framework
Chapter XI: The Business Knowledge And Information Policy Model
Chapter XII: Information Supply Chains: Restructuring Relationships, Chains and Networks
Chapter XIII: Sustaining The Green Information Technology Movement
Chapter XIV: Swift Trust And Self-Organizing Virtual Communities
Chapter V: Optimization Of Enterprise Information System Through A “User Involvement Framework in Learning Organizations”
Chapter VI: Always-On Enterprise Information Systems With Service Oriented Architecture And Load Balancing
Chapter VII: Challenges of Data Management in Always-On Enterprise Information Systems
Chapter VIII: Continuous Database Availability
Chapter IX: Some Aspects of Implementing Always-on IT-solutions and Standards in Banking Sector: The Case of Croatia
Chapter X: Making Retail Firm’s Procurement Leagile: A Conceptual Framework
Chapter XI: The Business Knowledge And Information Policy Model
Chapter XII: Information Supply Chains: Restructuring Relationships, Chains and Networks
Chapter XIII: Sustaining The Green Information Technology Movement
Chapter XIV: Swift Trust And Self-Organizing Virtual Communities

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As economies continue to evolve, knowledge is being recognized as a business asset and considered a crucial component of business strategy. The ability to manage knowledge is increasingly important for securing and maintaining organizational success and surviving in the knowledge economy. Knowledge Management Strategies for Business Developmentaddresses the relevance of knowledge management strategies for the advancement of organizations worldwide. This reference book supplies business practitioners, academicians, and researchers with comprehensive tools to systematically guide through a process that focuses on data gathering, analysis, and decision making.

Table of Contents:
Section 1: Knowledge and Knowledge Management Conceptual Aspects
Chapter 1: Conceptual Theory: What Do You Know?

Chapter 2: Relational Flexibility: How to Work with Labor Dynamism and Promote Knowledge Flow in Hospitality

Chapter 3: Agile Alignment of Enterprise Execution Capabilities with Strategy

Section 2: Knowledge Management Audit

Chapter 4: KARMA-Knowledge Assessment Review and Management Audit

Chapter 5: The Green Bay Chamber of Commerce: Foundation’s Foundation

Chapter 6: A Model for Knowledge Management and Intellectual Capital Audits Carolina López-Nicolás, University of Murcia, Spain

Section 3: Organizational Knowledge Management Strategic Dilemmas

Chapter 7: C3EEP Taxonomy: Knowledge Based Strategies

Chapter 8: Linking Exploration and Exploitation Capabilities with the Process of Knowledge Development and with Organizational Facilitators

Section 4: Knowledge Management Strategy

Chapter 9: How Do We Get There: Strategy Action Framework–“Action Engine” Meir Russ, University of Wisconsin-Green Bay, USA

Chapter 10: Aurora Health Care: A Knowledge Management Strategy Case Study

Chapter 11: Strategic Alliances and Knowledge Management Strategies: A Case Study

Chapter 12: Creating and Delivering a Successful Knowledge Management Strategy

Chapter 13: A Practical Approach for Aligning Business and Knowledge Strategies

Section 5: Knowledge Management Functional Strategies

Chapter 14: SMEs and Competitive Advantage: A Mix of Innovation, Marketing, and ICT: The Case of “Made in Italy”

Chapter 15: Knowledge Management for an Effective Sales and Marketing Function

Amit Karna, European Business School, Germany Ramendra Singh, Indian Institute of Management, India
Sanjay Verma, Indian Institute of Management, India
Chapter 16: The Implications of the Development and Implementation of CRM for Knowledge Management

Chapter 17: Quality and Continuous Improvement in Knowledge Management

Chapter 18: Translating Knowledge Management Practices into the Boundaries of Supply Chain

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Virtual communities are groups of people who share common interests and needs who come together on-line. Most are drawn by the opportunity to share a sense of community with like-minded strangers-regardless of where they live. But virtual communities are more than just a social phenomena: what starts off being a group drawn together by common interests ends up being a group with a critical mass of (more…)

Oleg Davydov’s Inside Out examines Russia’s foreign economic relations from 1992 to 1996, a period of drastic change and transformation. During these years, as it underwent the change from being a state monopoly to liberalism, Russia’s economy was rebuilt and the very principle of foreign trade redefined. After 1992, both industrial and agricultural enterprises in Russia were unchained (more…)

Large international corporations and accountants representing international interests require the most up-to-date information regarding tax issues in countries around the world. “PricewaterhouseCoopers Corporate Taxes 2001-2002: Worldwide Tax Summaries” gives readers up-to-date information on corporate tax issues, rules, rates, and regulations on the tax systems of over 100 countries. With (more…)

Organisational Change in Post-Communist Europeprovides a unique and detailed examination of the complex processes of transformation in former state-owned enterprises in the Czech Republic. This is an excellent resource for students interested in Central and Eastern European post-communist transition and its impact on human resource management, organizational behavior and the (more…)

Rufus Yerxa, Bruce Wilson, “Key Issues in WTO Dispute Settlement: The First Ten Years”
Publisher: Cambridge University Press | 2005 | ISBN 0521861594 | PDF | 328 pages | 1.72 MB

This book examines aspects of the operation of the WTO dispute settlement system during the first ten years of the WTO. It covers a representative cross-section of the issues and situations WTO Members have dealt with under the Dispute Settlement Understanding. The book is unique in that it includes

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Paul R. Timm, Paul R. Phd. Timm, “50 Powerful Ideas You Can Use to Keep Your Customers”
Publisher: Career Press | 2002-04-15 | ISBN 1564145999 | PDF | 160 pages | 8.93 MB

Since publishing the first edition of this classic that has sold over 250,000 copies, the challenges of keeping customers-or creating customer loyalty-has become even more urgent. Ultimately, every successful enterprise must attract, serve, and win the loyalty of customers by providing worthwhile products and delivering excellent service. Turned-off customers produce devastating ripple

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The Tragedy of Liberalism: An Alternative Defense of a Political Tradition
Publisher: State University of New York Press | ISBN: 0791446700 | edition 2000 | CHM | 270 pages | 1,09 mb

A defense of liberalism, understood as a perfectionist doctrine that presupposes an ideal but controversial notion of human well-being. Drawing on recent developments in liberal theory, Bert van den Brink develops an alternative defense of liberalism. He argues that liberal theorists should admit that their doctrine is not neutral with regard to conceptions of the good life–that it in fact fosters ideals of personal autonomy and a pluralist environment. These ideals generate irreconcilable, tragic conflicts between liberal and nonliberal ideals,

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OCS is becoming the dominant product for large-scale collaboration–blending core functions of e-mail, file serving, and diary management with the additional functionality of web conferencing, instant messaging, and wireless access. Pro Oracle Collaboration Suite 10g provides all you need to know to install and configure OCS for use, but this book is much more than a to-do list.
It covers the architecture of the server processes and the applications, giving you the theoretical background to take OCS beyond the basics. There’s no need (more…)