Crucial Confrontations teaches skills drawn from 10,000 hours of real-life observations to increase confidence in facing issues like:

- An employee speaks to you in an insulting tone that crosses the line between sarcasm and insubordination. Now what?
- Your boss just committed you to a deadline you know you can’t meet–and not-so-subtly hinted he doesn’t want to hear complaints about it.
- Your son walks through the door sporting colorful new body art that raises your blood pressure by forty points. Speak now, pay later.
- An accountant wonders how to step up to a client who is violating the law. Can you spell unemployment?
- Family members fret over how to tell granddad that he should no longer drive his car. This is going to get ugly.
- A nurse worries about what to say to an abusive physician. She quickly remembers “how things work around here” and decides not to say anything.

By: Stan Redding, Frank W. Abagnale, Jr
Publisher: Broadway; Reprint edition
ISBN: 0767905385
Format: HTML

When this true-crime story first appeared in 1980, it made the New York Times bestseller list within weeks. Two decades later, it’s being rereleased in conjunction with a film version produced by DreamWorks (Starring: Leonadro DiCaprio & Tom Hanks, Directed by: Steven Spielberg). In the space of five years, Frank Abagnale passed $2.5 million in fraudulent checks in every state and 26 foreign countries. He did it by pioneering implausible and brazen scams, such as impersonating a Pan Am pilot (puddle jumping around the world in the pit, even taking over the controls). He also played the role of a pediatrician and faked his way into the position of temporary resident supervisor at a hospital in Georgia. Posing as a lawyer, he conned his way into a position in a state attorney general’s office, and he taught a semester of college-level sociology with a purloined degree from Columbia University.

Proven Principles For Creating The Life Of Your Dreams

By: Jim Donovan
Publisher: Bovan Publishing Group
ISBN: 0965053423

This Is Your Life, Not A Dress Rehearsal contains simple, practical ideas, techniques, and principles for living a life that is truly ideal — however the reader defines the ideal life. The information offered by author Jim Donovan is not just theory, they are proven principles that work and that have stood the test of time. Donovan has

By: William Duggan
Publisher: McGraw-Hill
ISBN: 0071412069

“There is nothing new under the sun.”

Though coined more than 2,000 years ago, this truism has straight-line relevance to today’s business world. Because while every business situation you confront is unique, it is invariably made up of questions and elements that have been confronted-and solved-by others before you.

From ancient strategist Sun Tzu through latter-day business legends like Jack Welch, Steve Jobs, and many others, the value of adopting great ideas and adapting them to one’s own benefit is well known. The Art of What Works provides you with a ready guide for systematically implementing what was until now simply intuitive, and show you how to build successful new strategic frameworks by first observing what works? and just as important, what doesn’t? in the real world.

By: Donna L. Baker
Publisher: John.Wiley and Sons
ISBN: 0764540920

Written by a Web design expert and illustrated throughout in full color, this Complete Course shows you how to master the ins and outs of HTML, the language of the Web, while working on a single project. Fifteen sessions and nearly 100 step-by-step tutorials, accompanied by vivid color images and screen shots, walk you through building a slick, fully functional Web site from start to finish, using HTML and JavaScript™. After completing the course, you’ll have an impressive portfolio piece, a professional-looking Web site you can adapt to meet your needs, and a thorough understanding of HTML fundamentals. All of the files used to build the Web site conform to XHTML and CSS standards.

By: Thomas L. Friedman (three-time winner of the Pulitzer Prize)
Publisher: Farrar, Straus and Giroux
ISBN: 0374292884

Thomas L. Friedman is not so much a futurist, which he is sometimes called, as a presentist. His aim, in his new book, The World Is Flat, as in his earlier, influential Lexus and the Olive Tree, is not to give you a speculative preview of the wonders that are sure to come in your lifetime, but rather to get you caught up on the wonders that are already here. The world isn’t going to be flat, it is flat, which gives Friedman’s breathless narrative much of its urgency, and which also saves it from the Epcot-style polyester sheen that futurists-the optimistic ones at least-are inevitably prey to.

By: Lucia Capacchione
Publisher: New Page Books; Revised edition (August 2001)
Language: English
ISBN: 1564145581
Format: PDF

Lucia Capacchione has discovered that our non-dominant hand is a direct channel to that potential and, through the “other hand” exercises and experiments in this course, she will show you how to do such things as:

- Talk to your inner child.
- Aid in recovery from addictions.
- Channel the deep inner wisdom of your True Self.
- Help your body to heal.
- Heal your relationships.
- Uncover hidden artistic abilities.
- Change negative attitudes about yourself.

By: Aaron W. Bayles, Chris Hurley, Johnny Long, Ed Brindley, James C. Foster, Christopher W. Klaus
Publisher: Syngress Publishing
Publication date: 2005
ISBN: 1597490113

A Technical Guide to Landing (and Keeping) a Job in the Information Security Field:
Do you analyze every packet that crosses your home network just because you can? Do you spend countless hours coding applications for the sheer joy and challenge? Do you have a coin jar labeled “Trip to DEFCON/Black Hat Fund”? If you want to refine those skills to land a top InfoSec job and employer-funded trip to Vegas next year, you’’ve come to the right place. The authors of this book have all succeeded in applying their inherent hacker skills to build successful InfoSec careers. From them you will learn about the variety of available jobs and the skills required to excel in each one. Also, the authors provide advice on how to develop the necessary management and personal skills required to hack your way to the top.

Rich Dad’s Guide to Financial Freedom

By:Robert T. Kiyosaki, Sharon L. Lechter
Publisher: Warner Business Books
ISBN: 0446677477

Rich Dad’s Cashflow Quadrant will reveal why some people work less, earn more, pay less in taxes, and feel more financially secure than others. It is simply a matter of knowing which quadrant to work from and when.

Have you ever wondered…

- What is the difference between an employee and a business owner?
- Why do some investors make money with little risk while most other investors just break even?
- Why do most employees go from job to job while others quit their jobs and go on to build business empires?
- Why, in the Industrial Age, did most parents want their children to become medical doctors, accountants, or attorneys… and why, in the Information Age, are these professions under financial attack?

Paul McFedries
Publisher: Que
Publication date: 2005
ISBN 0789733692

We all have those “go-to” people in our lives. The one you go-to for advice, the one you go-to for comfort, the one you go-to with technical questions…now you can be the one that others go-to for help with Microsoft Office 2003. Tricks of the Microsoft Office Gurus is full of exclusive tricks from Paul McFedries, an Office “insider,” that will help you learn the Office applications inside and out. Designed to bridge the gap between your expectation and reality, you will go beyond the basics and learn newly discovered techniques, shortcuts and best practices, including:

- Using Excel’s “Camera Tool” for what-if analysis
- Embedding fonts in shared documents
- Adding a live stock price quote to a worksheet
- Using dummy text to layout and format a document
- Publishing Outlook Calendar to the web
- Using Word to customize Power Point handouts

Through real-world examples that showcase how the tips and tricks can be used in everyday business tasks, Tricks of the Microsoft Office Gurus will help you get the most out of Office 2003.