What trait do championship poker players and world-class customer service professionals have in common? The ability to reliably read people.
Customer Tells, the innovative new book by bestselling author Dr. Marty Seldman, focuses on the key concept of the “tell,” the ability to read mannerisms, to understand what people mean but are not saying, and to respond accordingly. In poker, the “tell” means knowing the cards a competitor holds; in customer service, it means understanding the customer’s subtle ways of communicating how they want to be treated, even if they can’t articulate it.Seldman, one of the world’s foremost executive coaches and organizational psychologists, uses the principles of Customer Tells in his seminars nationwide. (more…)




With instant electronic market access and powerful financial tools at their disposal, today′s “technician”—one who practices the art of technical analysis—has more opportunities than ever before to profitably trade in a variety of markets. But in order to truly excel, you need a method that will allow you to identify market moves, and strategies that will allow you to make the most of those moves.
This CIMA research report builds on a pilot study undertaken by the authors. A framework for risk management was developed as a result of the research. This research report describes the results of a major survey-based research study entitled ‘Risk and Management Accounting: The development of best practice guidelines for enterprise-wide internal control procedures to identify and manage risk; the contribution of and the consequences for management accountants’.
Today’s investors face a challenging environment like none before. The factors that affect financial markets are evolving rapidly and the changes may surprise unprepared investors with investment performance that is below the average of recent decades. Jeffrey Kleintop, author and financial expert, understands that these conditions place a premium on adaptation and innovation-making proactive investment decision-making more valuable than ever. He also knows that in today’s investment environment, a new approach to active portfolio management-one that incorporates both strategic and tactical allocations to various asset classes-is necessary to exploit opportunities, manage risk, and achieve financial goals. In Market Evolution, Kleintop offers his unique view of
Forex Wave Theory provides spot currency speculators and commodity futures traders with an innovative new approach to analyzing price fluctuations in the foreign exchange.
This book takes 17 of the most popular options strategies and shows how and when to use them depending upon market conditions. It shows traders the particular options position to take given a specific technical situation. More than just knowledge, this book imparts a system, providing traders with the means by which they can understand and apply each of the strategies duscussed. Furthermore, actual market conditions are used to demonstrate strategies, not “after-the-fact” examples. In addition, this book offers analysis and detailed charts for each of the strategies, as well as discussions on how and when to adjust them.
Many have written requesting me to write a new book. With the desire to help others I have written “45 Years in Wall Street” giving the benefit of my experience and my new discoveries to aid others in these difficult times. I am now in my 72nd year; fame would do me no good. I have more income than I can spend for my needs; therefore, my only object in writing this new book is to give to others the most valuable gift possible
This step-by-step guidebook bypasses complicated math and formulas to focus on what really matters—the hands-on skills and knowledge you need to become a savvy, full-time trader. Straightforward language and examples of real stocks in real markets arm you with an in-depth understanding of the forces that make stock prices move up and down, along with exactly what you need to do to make consistent profits on those price moves.









