You're busy-very busy. You need reliable, practical answers to your IT questions, and you need them now. The Vest Pocket Guide to Information Technology, Second Edition is a handy pocket problem-solver designed to provide you with the quickest route to a solution. Practical, reader-friendly, and thoroughly illustrated, this updated handbook provides complete guidance for the complex, ever-changing world of IT to help you quickly pinpoint what you need to look for, what to watch out for, what to do, and how to do it.

Written by two all-time bestselling accounting and finance authors, Jae Shim and Joel Siegel, this thoroughly updated Second Edition includes tables, forms, checklists, questionnaires, practical tips, and sample reports to help you avoid and resolve any and all IT dilemmas.

Many people use Outlook either by choice or by force, but few of them do more than scratch the surface of the personal information manager's many features. And after years of spending hours each day within Outlook, most users become at least proficient with its base features.

Outlook 2007: Beyond the Manual takes you to the next level, showing you how to better manage your time, tasks, mail, and activities using Outlook's sometimes hidden and sometimes undiscovered features. Freshly written for and based on Outlook 2007, this book doesn't waste your time showing you how to send an e-mail, but tells you how to make yourself more efficient, less cluttered, and more clear about what's happening in your life.

This book goes farther faster into Outlook's advanced capabilities than other books. It shows you how to take control of the flow of information and time in your life and use Outlook to keep better tabs on it. It helps you take the thinking out of e-mail management, the tedium out of appointments and meeting scheduling, and the "rottenness" out of manual tasks.

• Doesn't waste time with introductory features
• Highlights new Outlook 2007 capabilities and improvements
• Discusses quick troubleshooting options so you don't wait on hold with your tech support group
• Shows integration with other Office products (SharePoint, Word, etc.)
• Includes a treatment of popular Outlook add-ins and add-ons
• Shows programmatic/development capabilities of Outlook

This revised fourth edition of "Doing Business with China" has been updated to take into account key changes in the legal and fiscal environment. It remains the most comprehensive guide available to all aspects of commercial engagement in China. It focuses on developments in China's business and regulatory environment over the past four years since WTO entry and on the key industry sectors where China is already a global player or which offer good opportunities for foreign investment and trade. In addition, the guide provides authoritative insight into accounting, auditing and taxation practices; banking, foreign exchange and corporate finance; and marketing issues which are unique to the Chinese markets. Revisions include updates to chapter's on economic performance and outlook, China's Securities Market and sector reports on China's automotive industry, banking, oil and gas and steel production and core minerals.

The Brave New World of eHR is an important resource, filled with the most current information and practical advice on eHR for human resource professionals and industrial and organizational psychologists. Written by an expert group of scholars, practitioners, and subject matter experts, this book offers an overview of the major technological trends in eHR, and shows how to use technology to enhance organizational effectiveness.  Comprehensive in scope, the book includes information on a wide variety of topics.

This report, the tenth Best-Practice Report on knowledge management, explores how innovative organizations manage their knowledge and how to approach KM to drive innovation. Using Knowledge Management to Drive Innovation chronicles the value innovative organizations find in better managing the flow and reuse of knowledge, effective practices to enhance knowledge creation and reuse for innovation, and implications for other organizations that might wish to better nurture knowledge. The report focuses on how to:

1. Foster a supportive culture and link KM, innovation, and business strategy and results;
2. Enable collaboration;
3. Establish support roles and structures;
4. engage the educational and training functions and
5. Incorporate recruiting strategies; and
measure the success of consciously enabling knowledge to drive innovation.

A comprehensive reference, thoroughly updated with all new material, The AMA Handbook of Project Management presents the critical concepts and theories that all project managers must master. Containing definitive models, advice, and in-depth solutions to specific project management dilemmas, the book provides valuable insight and the latest techniques on how to: * establish project goals * implement planning on both the strategic and operational levels * design dependable, but flexible, organizational structures * manage the project life cycle and meet objectives * budget the project * handle the transition from project idea to project reality. Packed with case studies to ensure thorough comprehension of key principles, this second edition reflects the most recent changes to the Project Management Body of Knowledge(r), and contains new material on subjects including project management as a profession, portfolio management, program management, team development, and much more. This guide is a vital resource for everyone involved in project tasks.

This book provides an overview of current approaches and research in the field of international organizations with a focus on implementation issues in a globalized context.

• Written by a team of recognized leaders in the field, associated with the growing and influential International Organizations Network (ION).
• Covers topical issues such as managing virtual teams and globalization.
• Makes a cohesive statement about the field of international organizations.
• Is written with a focus on implementation issues.
• Offers a solid contribution to the closing of the gap between researchers and practitioners.

Given the big budgets that are attached to customer management (CM) initiatives, it's not surprising that companies are keen to see a good level of return on investment. But many companies, especially large ones, are finding that they are not adding value through their CM programs. Conversely, those companies that have focused on improving their CM are seeing significant benefits, as this book clearly shows.