Institutionalization of Usability A Step-by-Step Guide
At one time, computer hardware was the key differentiator in information technology—what gave an organization its competitive edge. Then, as hardware prices fell, software took center stage. Today, software has become a broadly shared commodity, and a new differentiator has emerged—usability. Applications, including Web sites, are usable if they are practical, useful, easy to work with, and satisfying. Usability is now the factor likeliest to give an organization a distinct advantage.
Institutionalization of Usability shows how to make user-centered design and development a routine practice within an enterprise. Other excellent books explain precisely how to make software usable; this book builds on that foundation, and focuses instead on how to get usability recognized and incorporated into an organization's values and culture. Based on author Eric Schaffer's extensive experience, the book provides a solid methodology for institutionalizing usability, guiding readers step by step with practical advice on topics like organizational change, milestones, toolsets, infrastructure, and staffing requirements needed to achieve fully mature usability engineering.








This book shows how to repair and upgrade all of your PC’s essential components:
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Focusing on the latest research on hardware interfaces used in modern information technology, this reference covers universal external interfaces, peripheral device interfaces, external memory interfaces, expansion buses, wireless interfaces, network interfaces, and auxiliary serial interfaces. Specific technologies covered include LPT, COM, USB, FireWire, SCSI, mouse, monitor, printer, audio and video interfaces, Serial ATA and flash cards, ISA, PCI, EISA, PC/104, AGP, LPC, PCMCIA, CardBus, Bluetooth, SPI, MII, SMI, JTAG, and Ethernet. Also included is information on signal line definitions and signal arrangement on I/O connectors, time diagrams, adapters (ATA and NIC), controllers (DMA, PCI IDE, and FDC AT), interrupts, and multifunction cards.
PC Repair and Maintenance: A Practical Guide is a reader-friendly guide to repairing computers (running either Microsoft Windows 95, 98, Me, 2000, or XP) through easy-to-understand language, detailed diagrams, and video tutorials. The book emphasizes that a deep understanding of “how a computer works” is not necessary to diagnose and repair problems; it concentrates on practical, “hands-on” solutions that can be implemented right away. Focusing mainly on installing and troubleshooting hardware, the book also provides solutions to common operating system-related problems. In addition, thorough explanations for selecting re-placement and expansion components without paying top dollar are providedhelping users get the most out of their newly repaired PC. Regardless of your level of experience, this is the perfect resource for anyone who wants to repair a computer or is considering a career in the computer repair business.
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